Where Do We Deliver?

KASRES currently ships orders to delivery addresses located within the United States only.

Shipping Cost

KASRES offers Free Standard Shipping on orders shipped within the United States.

Order Processing & Delivery

Order Cut-off Time: 6:00 PM Central Time, Monday–Friday
Handling Time: 1–2 business days, Monday–Friday
Estimated Transit Time: 4–5 business days, Monday–Friday
Estimated Total Delivery Time: 5–7 business days, Monday–Friday

Orders submitted after 6:00 PM Central Time, as well as orders placed on weekends or holidays, will be processed on the next business day.

The delivery timeframes provided above are estimates and may be affected by carrier delays, weather conditions, holidays, or other circumstances outside of KASRES's control.

Order Tracking

After your order has been shipped, KASRES will send you a shipping confirmation email containing the applicable tracking information.

Please allow approximately 24–48 hours for tracking information to become active in the carrier's system.

If your order has not arrived within the estimated delivery timeframe, please contact our support team so we can assist you with checking the shipment status.

Multiple Shipping Addresses

KASRES does not currently offer the option to ship products from a single order to multiple delivery addresses.

If you would like to send products to different locations, please place a separate order for each shipping address.

Returns & Exchanges

Eligible products may be returned or exchanged within 90 calendar days of delivery, subject to the conditions described in our Return & Refund Policy.

Non-defective products must generally be unused, uninstalled, and returned with their original packaging, accessories, manuals, and included parts.

If a product arrives defective, damaged, or different from what was ordered, please contact KASRES before returning the item.

We may request your order number, photographs, and a description of the issue to help us evaluate the situation.

Products damaged as a result of misuse, improper installation, neglect, unauthorized modifications, or other improper handling may not qualify for return or exchange.

For complete eligibility requirements and return instructions, please review our Return & Refund Policy.

Contact Information

KASRES
Address: 16730 Cherry Creek Ct, Joliet, IL 60433, United States
Phone: +1 731-236-4620
Email: support@kasres.com
Business Hours: Monday–Friday, 9:00 AM–6:00 PM

KASRES is committed to providing clear shipping information and responsive customer support throughout the ordering and delivery process.